Salesforce-native communications

Your Zoom Phone conversations. Right where work happens.

Communik8 brings SMS, conversations, and follow-up into Salesforce—using the Zoom Phone identity your team already has.

Request Access →▶ See How It Works

One organization connection. No employee-by-employee Zoom OAuth.

C8Communik8

Salesforce · Contact

Avery MitchellCandidate · Salesforce Contact

● Zoom Phone

Hi John — I’d be happy to discuss the opportunity. What time works best?

Great! I’m available at 2:30 this afternoon. I’ll send the details now.

Perfect, 2:30 works for me.

✦K80 suggestedConfirm the meeting and add a follow-up task?

Write a message…

✓

Synced to SalesforceJust now

Built for teams that work in

☁ Salesforce+z Zoom Phone

THE COMMUNICATION LAYER

Less switching.
More connecting.

Keep the conversation beside the customer, candidate, or account—so every message has context and every next step is easier.

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SMS inside Salesforce

View complete Zoom SMS conversations on the Salesforce records where your team already works.

CONTACTAvery MitchellConversation linked ✓

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Real-time messaging

Incoming and outgoing Zoom events keep conversations current without manual refreshes or duplicate entry.

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Templates that fit the team

Create personal shortcuts or shared, approved messages for faster, more consistent outreach.

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Scheduled SMS

Compose when it’s convenient and send when the timing is right. Planned for an upcoming release.

ON THE ROADMAP

ENTERPRISE ONBOARDING

Connect once.
Enable the organization.

An administrator connects Salesforce and Zoom. Communik8 securely maps authorized employees across both environments and provisions access—without requiring every user to complete a separate Zoom connection.

✓Centralized administration
✓Automatic identity mapping
✓Controlled user provisioning

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CRMSalesforce users

Communik8 maps identities

COMMUNICATIONSZoom Phone users

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READY TO WORKAuthorized users provisioned

✦Meet K80 — “Katie”

The intelligence behind every conversation.

K80 is the planned AI assistant for Communik8—designed to help users understand conversations, stay ahead of follow-ups, and move work forward without losing the human touch.

Conversation intelligenceFind the signal in every thread.Smarter follow-upKeep promises and next steps visible.Work in contextHelp where the conversation already lives.

K80 is currently in development

PRIVACY BY IDENTITY

Enterprise access.
Personal boundaries.

Centralized setup does not mean shared visibility. Communik8 maps each enabled Salesforce user to their Zoom identity, so employees access only the communications that belong to them.

Identity-mapped access

Every enabled user is tied to the correct Zoom Phone identity.

Scoped conversations

Users see their own authorized communication—not everyone else’s.

Admin-controlled enablement

Your organization decides who is provisioned and when.

EARLY ACCESS

Bring every conversation
closer to the work.

Communik8 is preparing for controlled customer pilots. Tell us about your Salesforce and Zoom Phone environment to start the conversation.